YN Safety and Health Consultancy Services

2027 Training Calendar

[In-House] Root Cause Analysis & Problem Solving Methodology (2 day)

Register Now

[In-House] Root Cause Analysis & Problem Solving Methodology (2 day)

This two-day training provides participants with a structured approach to Root Cause Analysis (RCA) and problem solving using the 8D methodology, Lean thinking, risk-based analysis and AI-assisted techniques. Through practical exercises and case studies, participants will learn to identify root causes, analyse problems, develop effective corrective actions and prevent recurrence to improve quality and operational performance.

Register Now
Course Brochure
  • In-House
  • English
  • In-House
  • English

Course information

[01] OBJECTIVES

Participants will be benefit by being able to:

  • Apply structured problem-solving and 8D methodology.
  • Identify root causes using effective RCA tools and data analysis.
  • Use AI responsibly to support problem investigation and analysis.
  • Develop corrective and preventive actions to prevent recurrence.

[02] TRAINING METHODOLOGY

  • Interactive presentation
  • Case study
  • Group Discussion
  • AI Demonstrations
  • Hands-on RCA Tools

[03] TARGET AUDIENCE

  • Production Managers & Engineers
  • QA/QC Personnel & Operations Personnel
  • Manufacturing Supervisors
  • Internal Auditor

    Maximum 25 pax per group

[04] COURSE CONTENTS

  • Introduction to Root Cause Analysis
    – RCA principles and structured problem solving
    – Symptoms vs root causes and face-based decisions
    – RCA culture and continuous improvement

  • Problem Definition & Data Collection
    – SMART problem statements and 5W2H
    – SIPOC diagrams and process mapping
    – Data collection, Gemba observation and sampling

  • Root Cause Identification & Analysis
    – Pareto, Fishbone and 5 Why Analysis
    – Data analysis and AI-assisted RCA techniques
    – Root cause validation, Poka-Yoke and FMEA concepts

  • Corrective & Preventive Actions
    – Developing effective solutions and risk assessment
    – Corrective and preventive action planning
    – Implementation, monitoring and effectiveness evalution

  • Practical Exercises & Continuous Improvement
    – RCA tools and case study exercises
    – Standardising improvements and updating SOPs
    – Preventing recurrence through continuous improvement

[05] CERTIFICATE

  • Certificate of Attendance –

FOR MORE DETAIL, PLEASE CONTACT:

011-2665 1380
(Ms Ezatul)

SPEAKER: Mr.Tang YK

Education

B. Sc. Physics (First Class Honours), University Malaya

Qualification

  • Nearly 30 years of experience in corporate training, operations and consulting
  • Certified Global Supply Chain Black Belt (University of Tennessee)
  • Certified Lean Six Sigma Yellow Belt
  • Accredited HRD Corp Trainer
  • Qualified FTEP FMEA Trainer
  • Experienced in ISO 9001, ISO 14001, ISO 45001 and IATF 16949
  • Experienced in process and supplier auditing, quality and productivity improvement

    • [In-House] Root Cause Analysis & Problem Solving Methodology (2 day)

    Register Now

    Registration Form