[01] OBJECTIVES

Participants will be benefit by being able to:

• Understand ISO 9001:2026 requirements from an auditor’s perspective.
• Prepare, plan and conduct effective internal quality audits.
• Identify quality system gaps, nonconformities and improvement opportunities.
• Report audit findings, conduct closing meetings and follow up corrective actions.

[02] TRAINING METHODOLOGY

• Interactive presentation
• Case study
• Group Discussion
• Video Session
• Role-Play
• Debriefing

[03] TARGET AUDIENCE

• Quality Management Representatives
• QMS Coordinator & Quality Personnel
• Department Heads & Process Owners
• Personnel Involved in ISO 9001 and transition
  
  Maximum 25 pax per group

[04] COURSE CONTENTS

• Introduction to Quality Auditing
  – Quality concepts and benefits of internal auditing
  – Internal vs external auditing
  – ISO 19011 guidelines and auditing principles
  
  
• ISO 9001 :2026 Requirements
  – Understanding and mapping ISO 9001:2026
  – QMS requirements (Clauses 4–10)
  – Auditor’s perspective and process approach
  
  
• Audit Planning & Preparation
  – Audit programme, roles and responsibilities
  – Auditor competence, team formation and audit planning
  – Document review and checklist preparation
  
  
• Audit Conducting & Reporting
  – Opening meetings, interviewing and evidence collection
  – Audit findings, nonconformity reporting and OFI
  – Closing meetings and corrective action follow-up
  
  
• Practical Auditing & Assessment
  – Process approach auditing (Turtle & Octopus Diagrams)
  – Audit role-play and case studies
  – Internal Auditor Examination

[05] CERTIFICATE

• Participants who successfully complete the training and required assessment will be awarded a Certificate of Achievement –

FOR MORE DETAIL, PLEASE CONTACT:

011-2665 1380
(Ms Ezatul)