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[In-House] ISO 9001:2015 Requirement Awareness Training (1 day)

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[In-House] ISO 9001:2015 Requirement Awareness Training (1 day)

ISO9001:2015 quality management system is an indispensable international standard for every organization to monitor and measure their organization’s quality management system. Organization with ISO9001:2015 certification means that the organization has established a complete quality management system in all aspects of management, operation, supplier and distributor relationships, products, markets, and after-sales services. Good quality management is beneficial for organization to improve efficiency, reduce costs, provide high-quality products and services, and enhance customer satisfaction. This training is effective in letting participants understand the standard requirements of the system.

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Course Brochure
  • In-House
  • English
  • In-House
  • English

Course information

Duration: 1 day

[01] OBJECTIVES

Participants will be benefit by being able to:

Understand the standard requirements of ISO 9001:2015 quality management system

  • Understand the standard requirements of ISO 9001:2015 quality management system.
  • Know how to set the objective in the quality system really work.

[02] COURSE CONTENTS

Introduction
– ISO 9001 history and its benefit
– Principle of ISO 9001:2015 quality management system
– Process method
– Relationship with other management systems

Context of the organization
– Understanding the organization and its context
– Understanding the needs and expectations of interested parties
– Determining the scope of the quality management system
– Quality management system and its processes

Leadership
– Leadership and commitment
– Customer focus
– Policy
– Organizational roles, responsibilities and authorities

– Planning
– Actions to address risks and opportunities
– Quality objectives and planning to achieve them
– Planning of changes
– Support
– Resources, people, infrastructure
– Environment for the operation of processes

– Monitoring and measuring resources
– Measurement traceability
– Organizational knowledge, Competence, awareness, communication
– Documented information
– Operation
– Operational planning and control
– Requirements for products and services
– Customer communication
– Design and development of products and services
– Control of externally provided processes, products and services
– Production and service provision
– Release of products and services
– Control of nonconforming outputs

– Performance evaluation
– Monitoring, measurement, analysis and evaluation
– Customer satisfaction
– Internal audit
– Management review
– improvement
– Nonconformity and corrective action
– Continual improvement

[03] TARGET GROUP

  • EHS Personnel
  • ISO 9001:2015 OSHMS Steering Committee Members
  • quality management personnel
  • anyone who is interested on ISO 9001:2015 management system

[04] METHODOLOGY

  • Theory presentation, Q&A

FOR MORE DETAIL, PLEASE CONTACT:

011-2665 1380 (Ms Ezatul)

SPEAKER: Mrs.Elaine Tan

Education

Degree in Environmental and Occupational Health, UPM

Qualification

  • 10 years experience involved in environmental, safety and health
  • Certified Safety and Health Officer (HQ/16/SHO/04/00559)
  • ISO14001:2015 & ISO45001:2018 lead auditor
  • Waste water treatment plant competent person (CePIETSO-PCP/00772)
  • Scheduled waste competent person (CePSWAM/02181)
  • Scrubber competent person (CePSO/00573)
  • Certified HRDF Trainer (TTT/6343)
  • Initial and advance ergonomics trained person

    • [In-House] ISO 9001:2015 Requirement Awareness Training (1 day)

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